✅ ORDERING & PAYMENT
No, we currently do not offer Cash on Delivery. All orders must be placed using a prepaid payment method such as credit/debit card, UPI, or wallet options at checkout.
We accept credit cards, debit cards, UPI, and various wallet options. All payments are processed securely through our checkout system.
Orders can only be cancelled within 12 hours of placing them, provided they have not entered production. After this window, cancellation is not possible.
Please email us immediately at [contact@luxebloomessence.com]. If your order hasn’t entered production, we’ll try to make the change. Once it’s in production, changes are not possible.
🚚 SHIPPING & DELIVERY
Our brand is proudly operated from India, but we deliver globally through a network of trusted production and fulfillment partners.
Most orders are processed within 2–5 business days, and delivery times vary based on location:
* US & International Orders: 5–15 business days after production
*India: Currently not accepting domestic orders
Once your order is shipped, you will receive a tracking link via email. You can use this link to monitor your order’s journey.
🔁 RETURNS, EXCHANGES & REFUNDS
We offer returns and replacements in compliance with our quality assurance policy. If your product is defective, damaged, or has a printing error, please contact us within 30 days of delivery with photos.
We do not offer size-based exchanges unless the item delivered was significantly different from what you ordered. Please refer to our size charts carefully before placing your order.
Email us at [athishay@luxebloomessence.com] with:
* Your order number
* Clear photos of the product issue
* A brief explanation
We’ll get back to you within 24–48 business hours.
Return shipping costs are covered only in the case of damaged, incorrect, or defective products. In other cases, customers are responsible for return postage.
👕 PRODUCT INFORMATION
Yes, many of our products are printed on eco-conscious materials like organic cotton and recycled blends. You can check product details on each listing.
For best results:
* Machine wash cold, inside-out
* Tumble dry low or hang dry
* Avoid ironing directly on print
Our prints are made using high-quality techniques that ensure longevity, but we recommend following the care instructions to preserve print vibrancy.
📦 GENERAL
Yes, we proudly ship to the US, Canada, UK, Europe, Australia, and more.
If it’s past the estimated delivery window, please email us at [contact@luxebloomessence.com] with your order number. We’ll investigate and assist you.
Currently, we do not support fully custom designs. However, we’d love your suggestions — feel free to reach out and we may include your idea in future collections.
We currently provide email-based support only. You can reach us at [contact@luxebloomessence.com] and expect a response within 24–48 business hours.